Our appointment system aims to improve access to the doctors and nurse practitioner.
The practice adopted the Stour Access System in June 2008. This innovative system is backed by the NHS Institute for Innovation and Improvement.
Appointments with a doctor/nurse practitioner can be made by telephoning the surgery. You will be asked for a contact number for the doctor/nurse practitioner to call you back at a time that is convenient to you. After a brief discussion the doctor/nurse practitioner will, if necessary, arrange a suitable time with you for an appointment.
Although patients can be seen on the same day, it is advisable to telephone a day or two before you actually need an appointment.
Appointments with a practice nurse or the healthcare assistant can be made by telephoning reception.
Choose & Book
If a GP or another member of our health care team believes you need hospital treatment or specialist care elsewhere, they will ask you where you would like to go.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.