Our appointment system aims to improve access to the Doctors and Nurse Practitioners.
Our appointments are opened on a daily basis only. Telephone lines open every morning at 8am.
The practice offers a range of appointments:
Face to Face Appointments
Urgent (for medical emergencies on the same day)
Online Pre-bookable Telephone Appointments
Doctor/Nurse Clinician Appointments
Appointments will be available with a Doctor or Nurse Practitioner on the day only. As some of the doctors are part-time and only work on certain days of the week, you may not always get an appointment with your doctor or Nurse Clinician of choice. However we would encourage you to meet the other doctors and the full team as they would all have access to your history and notes and would be fully aware of your current and past medical conditions.
These are 10 minute appointments only. Please be aware that if you have multiple problems to discuss you may need another separate appointment as the GP can only deal with one problem during one appointment.
Urgent Nurse Clinician/Doctor Appointments
These appointments will always be given on the same day. You will need to give your details to the receptionist along with a telephone number to be contacted on. The doctor or advanced practitioner will then call you back and book an appointment for you if appropriate.
Practice Nurse Appointments
These are for reviews of chronic diseases such as Diabetes, COPD, Asthma and Heart Disease. The Practice Nurse also offers appointments for cervical smears, contraceptive reviews, lifestyle advice, vaccinations (including travel advice) and for any form of health advice.
Healthcare Assistant Appointments
These are for blood pressure monitoring, blood tests, spirometry testing, new patient checks, ECGs, weight management and other general reviews supported by the larger clinical team.
Online Booking of Appointments
For new users, please call in to request from reception access this service.
Cancellations of appointments and patients who do not turn up/attend for appointments
If you cannot attend an appointment for any reason, please inform us as soon as possible (at least 2 hours prior to the appointment time, in order for us to give the slot to someone else).
Repeated bouts of not turning up for appointments is a waste of NHS resources besides depriving another patient access to a healthcare professional. If this happens, we will write to you, and we may have to remove you and your family/people who reside at the same address from our practice list.
If a GP or another member of our health care team believes you need hospital treatment or specialist care elsewhere, they will ask you where you would like to go.