Complaints and Compliments

How to make a complaint or give a complement

Lanchester Medical Centre takes all comments and complaints seriously and we endeavoured to investigate your concerns thoroughly.

Your Practice Complaints Manager is Joanne Marshman you can contact her in writing at:

Lanchester Medical Centre,
Durham Road,

Email: [email protected]
Telephone: 01207520877

Please see Practice Complaint Leaflet for further details.

Complaints Leaflet


If you would like to give a complement to Lanchester Medical Centre this is gratefully received by our staff.

Email: [email protected]

You can also complete a Friends and Family.